[{"_1":2,"_176":-5,"_177":-5},"loaderData",{"_3":4,"_120":121},"root",{"_5":6,"_7":8,"_118":119},"isPreview",false,"siteData",{"_9":10,"_15":16,"_17":18,"_19":20,"_21":22,"_24":25,"_26":27,"_43":44,"_116":117},"branding",{"_11":12,"_13":14},"primaryColor","#375d80","secondaryColor","#cd972a","businessName","The Plumbing Company","chatEnabled",true,"clientHubUrl","https://clienthub.getjobber.com/client_hubs/2ff47f4a-30a9-40af-8e37-4822c5b4b802/login/new?source=share_login","customDomains",[23],"theplumbing.company","logoUrl","https://d13cw1lxlociqy.cloudfront.net/25w7ucsllvl79tqf2m026nw957x6","navbarSectionFields",{"_28":29,"_30":31,"_33":42},"id","Mzc2MjMwMQ==","sections",[32],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":18},"__typename","LinkSection","linkUrl","https://clienthub.getjobber.com/hubs/2ff47f4a-30a9-40af-8e37-4822c5b4b802/public/requests/2152382/embedded_new","title","Get an Estimate","variant","LINK_FORM","enabled","NavbarSection","pages",[45,56,62,67,78,83,88,93,99,105,111],{"_28":46,"_47":48,"_37":49,"_50":51,"_52":53,"_54":-5,"_33":55},"MzI1MjMy","order",0,"The Plumbing Company: Trusted residential plumbing in Bloomfield MO","path","/","templateType","default","group","WebsitePage",{"_28":57,"_47":58,"_37":59,"_50":60,"_52":61,"_54":-5,"_33":55},"MzI4MDE0",2,"About us","/about-us","custom",{"_28":63,"_47":64,"_37":65,"_50":66,"_52":61,"_54":-5,"_33":55},"MzI4MDU2",3,"Common Questions","/common-questions",{"_28":68,"_47":48,"_37":69,"_50":70,"_52":71,"_54":72,"_33":55},"MzQzOTM5","Water Heaters","/services/water-heaters","service",{"_73":74,"_47":75,"_28":76,"_33":77},"name","Services",1,"NDE5Mjg=","WebsitePageGroup",{"_28":79,"_47":75,"_37":80,"_50":81,"_52":71,"_54":82,"_33":55},"MzQzOTQw","Water Filtration Systems","/services/water-filtration-systems",{"_73":74,"_47":75,"_28":76,"_33":77},{"_28":84,"_47":64,"_37":85,"_50":86,"_52":71,"_54":87,"_33":55},"MzQzOTU4","Sewer camera inspections","/services/sewer-camera-inspections",{"_73":74,"_47":75,"_28":76,"_33":77},{"_28":89,"_47":58,"_37":90,"_50":91,"_52":71,"_54":92,"_33":55},"MzQzOTU5","Drain and sewer","/services/drain-and-sewer",{"_73":74,"_47":75,"_28":76,"_33":77},{"_28":94,"_47":95,"_37":96,"_50":97,"_52":71,"_54":98,"_33":55},"MzQzOTYw",4,"Septic systems","/services/septic-systems",{"_73":74,"_47":75,"_28":76,"_33":77},{"_28":100,"_47":101,"_37":102,"_50":103,"_52":71,"_54":104,"_33":55},"MzQzOTYx",5,"New plumbing installations","/services/new-plumbing-installations",{"_73":74,"_47":75,"_28":76,"_33":77},{"_28":106,"_47":107,"_37":108,"_50":109,"_52":71,"_54":110,"_33":55},"MzQzOTYy",6,"Everything else","/services/everything-else",{"_73":74,"_47":75,"_28":76,"_33":77},{"_28":112,"_47":95,"_37":113,"_50":114,"_52":115,"_54":-5,"_33":55},"MzY1OTEz","Privacy Policy & Terms of Service","/privacy-policy-terms-of-service","privacy_policy","phone","(573) 614-7037","siteName","tpc","$.route",{"_122":123,"_50":114,"_7":174},"pageData",{"_124":125,"_126":125,"_30":127,"_37":113},"metaDescription","","metaKeywords",[128,136,150],{"_33":129,"_130":131,"_28":132,"_37":133,"_39":134,"_30":135},"BannerSection","content","EFFECTIVE DATE: APRIL 2, 2026 - LAST UPDATED: APRIL 2, 2026","NTEyOTU4Nw==","Privacy policy","BANNER_CENTERED",[],{"_33":137,"_28":138,"_37":125,"_130":139,"_39":140,"_141":-5,"_142":-5,"_143":144},"TextSection","NTEyOTU4OQ==","

Your privacy matters to us. The Plumbing Company (\"we,\" \"us,\" or \"our\") is a residential and commercial plumbing service provider based in Bloomfield, Missouri, serving customers throughout Southeast Missouri. This Privacy Policy explains what personal information we collect, how we use and store it, and your rights with respect to that information. By contacting us, scheduling service, or using our website or Client Hub, you agree to the practices described in this policy.

TABLE OF CONTENTS

Information We Collect
How We Collect Information
How We Use Your Information
Text Message (SMS) Communications
Payment Information & Card on File
Jobber CRM & Data Storage
Sharing of Information
Data Retention
Data Security
Your Rights & Choices
Children's Privacy
Changes to This Policy
Contact Us

Information We Collect

We collect personal information that you voluntarily provide when requesting, scheduling, or receiving plumbing services at your home or business. The categories of information we may collect include:

\nContact Information: Full name, service address, mailing address, phone number, and email address.
\nProperty Information: Details about your home or business relevant to the plumbing work, including property type, access instructions, and existing equipment.
\nService & Job History: Descriptions of plumbing issues, work performed, technician notes, photos, estimates, and records of all completed or scheduled jobs at your address.
\nTransaction History: Invoices, quotes, payment amounts, dates of service, and billing records.
\nAccount Notes: Internal notes recorded by our team relating to customer preferences, gate or access codes, special instructions, or other relevant operational details.
\nPayment Information: Credit card or payment method details, when stored on file at the customer's explicit request (see Section 5).
\nCommunication Records: Records of phone calls, text messages, or other correspondence between you and our team, including messages sent through our Client Hub portal.

How We Collect Information

We collect information through the following means:

When you call us at (573) 614-7037 to request, schedule, or discuss a service
When you submit a request or contact form through our website at theplumbing.company\n
When you log in to or interact with our Client Hub, powered by Jobber
When our technicians perform work at your property and record job notes or photos
When you provide payment details for invoicing or card-on-file purposes
When you opt in to receive text message communications from us, including verbally over the phone
Through Jobber, our customer relationship management (CRM) and field service platform, which aggregates information across all interactions

How We Use Your Information

The personal information we collect is used solely to operate our business and serve you as a residential or commercial plumbing customer throughout Southeast Missouri. Specific uses include:

Scheduling, dispatching, and completing plumbing service requests at your home or business
Communicating with you about appointments, estimates, invoices, and service updates
Maintaining accurate service and transaction history for your account
Processing payments and issuing receipts or invoices through our Jobber platform
Sending appointment reminders, technician dispatch notifications, and follow-up communications via phone, email, or text
Enabling you to access and manage your account through the Jobber Client Hub
Improving our services based on job history, notes, and customer feedback
Complying with applicable Missouri state law, federal regulations, and tax record-keeping obligations

We do not use your personal information for third-party advertising, and we do not sell your data to any outside parties.

Cookies & Tracking Technologies

Our website at theplumbing.company uses cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors interact with our site.

What We Collect

IP address and general location data
Browser type and device information
Pages visited and time spent on site
Referring website or search terms that brought you to our site

How We Use It

To analyze website traffic and improve site performance
To measure the effectiveness of our online presence
To understand how customers find and use our website

Third-Party Tools We Use

\nGoogle Analytics (Google Tag Manager) — tracks website visits and user behavior. Google's privacy policy is available at policies.google.com/privacy
\nJobber — our website is hosted and powered by Jobber, which may set functional cookies necessary for the site to operate, including the Client Hub login session

Your Choices Most browsers allow you to control or disable cookies through their settings. Disabling cookies may affect the functionality of our website. You may also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

We do not use cookies for advertising, retargeting, or selling your data to third parties.

Text Message (SMS) Communications

The Plumbing Company uses SMS text messaging to communicate service-related information to our customers. We comply with the Telephone Consumer Protection Act (TCPA) and applicable carrier requirements governing commercial text messaging.

By providing your mobile number to our team - whether by phone, in person, or through our website or Client Hub - and agreeing to receive text messages, you consent to receive SMS communications from The Plumbing Company. Consent to receive text messages is never required as a condition of purchasing or receiving our services.

Text messages we may send include :

Appointment confirmations and scheduling updates
Technician dispatch and on-my-way notifications
Service reminders and follow-up messages
Invoice notifications and payment confirmations
Responses to customer inquiries submitted by text
Important service alerts or emergency communications

OPT-OUT INSTRUCTIONS

You may opt out of SMS messages at any time by replying STOP to any text from us. You will receive a one-time confirmation and no further messages will be sent. For help, reply HELP or call us at (573) 614-7037.

Message frequency varies based on your service activity and may include multiple messages per month. Standard message and data rates may apply depending on your mobile carrier and plan. The Plumbing Company is not responsible for charges incurred from receiving our messages. We do not sell, rent or share your mobile phone number with third parties for marketing or promotional purposes.

SMS consent obtained verbally - such as when a customer calls to schedule service and agrees to receive texts - is recorded in our Jobber CRM and treated with the same legal standing as written consent.

Payment Information & Card on File

For customer convenience, The Plumbing Company offers the option to keep a payment method on file through our Jobber platform. This allows us to process payment for completed work without requiring you to provide card details at each visit.

YOUR EXPLICIT CONSENT IS REQUIRED

We will only store a payment method with your clear, affirmative authorization. You may add, update, or remove a saved payment method at any time by calling our office at (573) 614-7037 or managing your account through the Jobber Client Hub.

\nStorage: Payment card details are stored securely through Jobber's PCI-DSS compliant payment infrastructure. We do not store raw card numbers on our own servers or in paper records.
\nUsage: Your saved payment method will only be charged for services you have reviewed and authorized.
\nRemoval: You may request removal of any stored payment method at any time, with no impact on your ability to receive our services.
\nSecurity: All payment data is encrypted in transit and at rest in accordance with PCI-DSS standards, as enforced through Jobber's payment systems.

Jobber CRM & Data Storage

The Plumbing Company uses Jobber as our customer relationship management (CRM) and field service management platform. Jobber is our central system for storing and managing your account information, job history, invoices, communications, and payment data.

Information stored through Jobber may include your name, service address, phone number, email address, job history, technician notes, transaction records, communication logs, and — where authorized — saved payment details. You can access much of this information directly through the Jobber Client Hub, a secure online portal linked from our website.

Access to your information within our Jobber account is restricted to authorized employees of The Plumbing Company. For more information on how Jobber handles data, visit jobber.com/privacy.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

\nService Providers: Third-party vendors who support our operations — including Jobber (CRM and payment processing), our SMS platform, and any other tools used to manage our business. These vendors are contractually obligated to protect your information and may not use it for any purpose beyond supporting our services.
\nLegal Requirements: When required by law, court order, or governmental authority under Missouri or federal law, or to protect the rights, property, or safety of The Plumbing Company, our employees, or others.
\nBusiness Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction. We will notify affected customers if such a transfer materially changes how their data is used.
\nWith Your Consent: For any other purpose, only with your explicit, prior consent.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected — including providing ongoing service, maintaining accurate billing records, honoring any implied warranties on completed plumbing work, and meeting applicable legal and tax obligations under Missouri and federal law.

Transaction records, invoices, and service histories may be retained for a minimum of seven (7) years in accordance with standard business and tax record-keeping requirements. When your information is no longer required, we will securely delete or de-identify it.

You may request deletion of your personal information at any time (see Section 10), subject to any legal obligations that require us to retain certain records.

Data Security

The Plumbing Company takes the security of your personal information seriously. We implement reasonable physical, technical, and administrative safeguards to protect your data against unauthorized access, disclosure, alteration, and destruction.

Encrypted data transmission (SSL/TLS) for all digital communications and our website
Access controls limiting customer data to authorized Plumbing Company personnel only
PCI-DSS compliant payment processing through Jobber for all card transactions and stored payment methods
Password-protected Client Hub access for customers managing their own accounts
Regular review of our data practices and the security standards of our third-party platforms

While we take commercially reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure. Please contact us immediately if you have any concerns about your account or personal data.

Your Rights & Choices

You have the following rights with respect to your personal information held by The Plumbing Company:

\nAccess: Request a copy of the personal information we hold about you in our system.
\nCorrection: Request correction of inaccurate, incomplete, or outdated information in your account.
\nDeletion: Request that we delete your personal information, subject to legal retention requirements such as tax and invoice records.
\nOpt-Out of SMS: Opt out of text message communications at any time by replying STOP to any message we send.
\nRemove Payment on File: Request removal of any stored payment method from your account at any time, with no impact on your ability to receive service.
\nClient Hub Access: Manage your account, view job history, and update contact information directly through the Jobber Client Hub.

To exercise any of these rights, contact us using the information in Section 13. We will respond within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our services are intended for adult homeowners and business decision-makers and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take prompt steps to delete it. If you believe we may have collected such information, please contact us immediately.

Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will update the \"Last Updated\" date at the top of this page. For significant changes affecting how we use your personal information, we will make reasonable efforts to notify you directly — by phone, email, or text — prior to those changes taking effect.

Your continued use of our services or website following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us directly. We are happy to explain our practices or assist you with any data-related request.

SMS Terms of Service

Program: The Plumbing Company sends text messages to customers who have opted in to receive service-related communications, including appointment confirmations, technician dispatch notifications, service reminders, invoice notifications, and other job-related updates.

How to Opt In: You may opt in by providing your mobile number to our team by phone, in person, or through our website at theplumbing.company.

How to Opt Out: Reply STOP to any message at any time. You will receive one confirmation message and no further texts will be sent.

How to Get Help: Reply HELP or call us at (573) 614-7037 or email info@theplumbing.company.

Consent to receive SMS messages is never required as a condition of purchasing or receiving our services
Message frequency varies based on your service activity
Standard message and data rates may apply
We do not share your mobile number with third parties for marketing purposes
Carriers are not liable for delayed or undelivered messages
For our full Privacy Policy, visit theplumbing.company

General Terms of Service

Effective Date: April 2, 2026

By contacting The Plumbing Company, requesting a quote, scheduling service, or using our website, you agree to the following terms.

Services The Plumbing Company provides residential and commercial plumbing services in Southeast Missouri. All work is performed by or under the supervision of licensed plumbing professionals. We reserve the right to decline any service request at our discretion.

Estimates & Payment

Estimates are provided in good faith based on the information available at the time
Final pricing may vary if conditions discovered during the job differ from what was initially assessed
Payment is due upon completion of service unless otherwise agreed in writing
We accept major credit cards, check, and other payment methods as communicated at time of service
Returned checks are subject to a returned check fee

Payment on File If you authorize The Plumbing Company to store a payment method on file, that card will only be charged for services you have reviewed and approved. You may remove your card on file at any time by contacting our office.

Warranties & Limitations

We stand behind our work and will return to address any issues directly resulting from our workmanship
Warranty coverage on parts and equipment is subject to the manufacturer's terms
The Plumbing Company is not liable for pre-existing conditions, hidden defects, or damage resulting from circumstances beyond our control
Our total liability for any claim related to services provided shall not exceed the amount paid for those services

Scheduling & Cancellations

We make every effort to arrive within the scheduled window and will notify you of delays
Please provide reasonable notice if you need to cancel or reschedule an appointment
We reserve the right to charge a fee for repeated last-minute cancellations at our discretion

Website Use Use of our website at theplumbing.company is for informational purposes. We make reasonable efforts to keep information accurate and up to date but make no guarantees regarding completeness or accuracy of website content.

Changes to These Terms We reserve the right to update these terms at any time. Continued use of our services following any changes constitutes acceptance of the revised terms.

Governing Law These terms are governed by the laws of the State of Missouri. Any disputes shall be resolved in the courts of Stoddard County, Missouri.

Contact The Plumbing Company (573) 614-7037 info@theplumbing.company theplumbing.company

","TEXT_IMAGE_NONE","label","link","image",{"_145":146,"_147":148,"_33":149},"url","https://cdn.jobber.com/yr/images/sp-websites/img_plumbing-2.webp","altText","A plumber in a blue uniform and cap, focused on fixing a pipe under a sink","WebsiteDefaultImage",{"_33":151,"_28":152,"_15":16,"_30":153},"FooterSection","NTEyOTU5Mg==",[154],{"_33":155,"_156":157,"_116":117,"_28":158,"_15":16,"_19":20,"_159":160},"ContactSection","email","info@theplumbing.company","NTEyOTU5Mw==","socialLinks",{"_161":162,"_33":173},"edges",[163],{"_164":165,"_166":167,"_33":172},"cursor","MQ","node",{"_168":169,"_145":170,"_33":171},"socialPlatform","facebook","https://www.facebook.com/wedoplumbing","SocialLink","SocialLinkEdge","SocialLinkConnection",{"_9":175,"_15":16,"_17":18,"_19":20,"_21":22,"_24":25,"_26":27,"_43":44,"_116":117},{"_11":12,"_13":14},"actionData","errors"]